Aaron Severs, President, and Dan Volchok, Director of Education and Community Relations, have had an article titled The Use of Technology in Student Affairs: Operations, Assessment and Engagement published in "Interchange". 

The article provides a brief overview and some guidance for student involvement departments seeking to use current technology to positively impact three key areas - the day -to-day operations of the department; student engagement; and accountability and assessment.

The article may be found at http://www.myacpa.org/comm/student/newsletters/spring_08_Publication2.pdf

"Interchange" is published by the Commission for Student Involvement of ACPA.